GENERAL HOUSE RULES

We wish you a warm welcome at I  Bergerac Guest House. We hope you will have a comfortable stay in our typical Dordogne style house and will enjoy the region as we do.

We want all our guest to enjoy a pleasant stay, therefore please observe the following house rules below.

 

Check-In

Check-in is from 5 p.m. to 8 p.m. Please contact us in case of earlier or later arrival.

If we do not have any news from you before 8 pm, we could cancel your reservation and rent the room to other guests. The deposit will not be reimbursed.

 

Check-Out

Please check out before 11 a.m.

 

Breakfast and on-demande meals

Breakfast will be served between 8.00 am and 9.30 am.

Please advise us while Check-in if you have special needs ( diet, gluten free, vegetarian, vegan food, etc.).

On-demand meals : We are able to serve other meals like lunch or dinner on demand (please advise 24 hours in advance) We will be delighted to prepare for your local, French and /or International cooking, elaborated by Sylvie, our chief cook.

 

General  house rules

Lining up with the law, I  Bergerac Guest House is a non-smoking property. Smoking is only allowed in the garden and as far as possible from other guests and rooms. Tables and benches are available to anyone who wish to smoke can easily find a place to do so.

Smoking out of the windows is strictly prohibited. We have a class 1 fire alarm system in the building which will activate at any heat or smoke detected in your room.

You have been given front door keys to allow you enter and leave the building at any time. Please ensure that you close the front door for your security and the security of other guests staying at the B & B.

We observe a quiet time between 11 p.m. and 7 a.m. to provide a peaceful and resting stay to our guests.

Food and drinks in the rooms are not permitted. The kitchen is strictly private and is used for breakfast serving at the B & B only.

Children are  under responsability of their parents.

Personal belongings are the sole responsibility of the guests from arrival to departure. Our Guest House will not be held liable for any lost or damaged items.

You are responsible and liable for any breakages or damages which you may cause to the accommodation or its contents.  We reserve the right to charge for any damage or for missing items.

Sorry, pets are not allowed !

 

Eco Responsability

We are all concern by our enviroment, to continue enjoying and benefiting from it.

Thank you in advance to :

  • Switch off unecessary lights
  • Turn off unecessary water
  • Throw only toilet paper in the toilets and use dust bin for any other trash
  • Use only the towels you need

 

Tourist information :

If you need any advice regarding sightseeing tours, do not hesitate to ask us !

 

Thank you for your understanding and enjoy your stay

Sylvie & Jean Marie